Consumer Law as Work Law

In recent decades, the U.S. labor market has shifted to more contingent work or work disguised as entrepreneurship. These attenuated relations between worker and firm reflect the “fissuring” of work. Some firms now go beyond fissuring work: they treat the workers themselves as consumers by offering them services and credit products. And when firms expand employment contracts to extend services and credit products to workers, workers are entitled to consumer law protections.